Store Policy

Shipping and Delivery Policy
 • Service Area: All products are available only within the Philippines, specifically in the greater Metro Manila area and selected nearby provinces (e.g., Cavite and Laguna).
 • Pricing: Prices are inclusive of tax but exclude the shipping fee.
 • Shipping Fee: The standard shipping fee starts at ₱260 for orders within Metro Manila and nearby provinces. The shipping fee will be added to the total amount at checkout.

Delivery Schedule
 • Deliveries are available Monday to Friday, from 8:00 AM to 5:00 PM.
 • No deliveries are made on weekends and holidays.
 • Our team will contact you directly to schedule your delivery.

Delivery Details
 • All deliveries will be dispatched from our manufacturing plant in Dasmariñas, City, Cavite. Tracking numbers and updates will be provided via text or email once the order is confirmed. 
 • For wholesale orders outside Metro Manila, please email us at marketing@filfreshinc.com to arrange delivery based on product availability.
 • Schroeder’s Deli is not liable for any delays, loss, or damage that may occur while items are in transit.

Order Policy
 • Strictly no refunds or cancellations once an order is placed.

Wholesale and Dealership Inquiries
For wholesale orders, dealership opportunities, or distributor inquiries, please email us. We are happy to provide competitive pricing and high-quality products to meet your personal or business needs.

Payment Options
We accept payments through the following methods:
 • GCash
 • PayPal
 • Credit or debit cards
 • Bank deposits to any of our accounts in BDO, BPI, or Metrobank

Payment Instructions
 • For bank deposits, please email a clear photo or scanned copy of the deposit slip to marketing@filfreshinc.com as proof of payment.
 • Orders will only be processed once the deposit slip is received.
 • Customers have 2 business days to submit proof of payment. Orders will be automatically canceled if proof is not submitted within this timeframe.

Thank you for choosing Schroeder’s Deli!